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Quick Contact
t: 012 658 5000
f: 012 658 5499
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Contact & Support

Rian Botha

G1 Gas Service Line:
Cell: 083 306 5498
Landline 012 658 5000
Fax 012 658 5499
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Windows Live Messenger: This email address is being protected from spambots. You need JavaScript enabled to view it.
Skype: rian botha Centurion South Africa

Office hours:
08h00 – 16h00 on week days
Public holidays - closed except for telephone connection
Best effort practice applies for replacing systems.

Safety of G1 Gas

LPGSASA : Liquefied Petroleum Gas Safety Association

www.lpgas.co.za

The Association's aim is to ensure the sustainable growth of the liquefied petroleum gas industry through safety and compliance with best business practices.

It is mandatory for appliances, hoses and regulators falling within the scope of the South African National Standards to be tested for compliance and for the manufacturers or importers of such products to obtain a Verification Permit from the LPGSASA.

G1 GAS Verification Permit Number: 1207/01/RSA-08/A

SAQCCGas : South African Qualification and Certification Committee Gas

www.saqccdata.co.za

LP Gas installers are required by law to be registered. All installers must be registered with SAQCCGas by the 1st June 2010.

Warranty Information

Warranty is valid only for normal working conditions, all else is excluded.

Warranty period : Warranty period begins from the purchase date.

Gas Water Heater: 2 years warranty for whole machine.

What is excluded from the Warranty:
  • Malfunction caused by nonstandard usage or not meeting the national safety standard.
  • Breakdown caused by the incorrect operation of installation, usage, or maintenance.
  • Damage caused by the installation or repairing by an unauthorised maintenance company.
  • Users who have no 'Warranty Card', 'Valid Purchase Certificate, and those who haven't opened the warranty procedures.
  • The Model and No. in the 'Warranty Card' doesn't match the machine that needs repairing.
  • The damage caused by the Force Majeure.
  • The service items and content which are not in our commitment.
  • Infesting of any insects or living animal in and around the gas water geyser.

Normal call-out fees and AA rates per kilometer will apply if any of the abovementioned points are the cause of malfunctioning.